This Privacy Policy explains how Etwrk Limited ("ETWRK", "we", "us", or "our") collects, uses, stores, and protects personal data in connection with our website and services. We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Etwrk Limited is registered in England and Wales (Company Registration No. 16389026), with a registered address at 124 City Road, London, EC1V 2NX. We are registered with the Information Commissioner's Office (ICO Registration No. ZB977379).
We are the data controller for personal data collected through our website and in the course of providing our services. For data protection enquiries, contact us at [email protected].
We collect the following categories of personal data:
We do not knowingly collect personal data from children under 16. Our services are directed at business users.
We rely on the following legal bases to process your personal data:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries and providing our services | Performance of a contract / Pre-contractual steps (Article 6(1)(b)) |
| Sending service updates and account communications | Performance of a contract (Article 6(1)(b)) |
| Compliance with legal obligations (e.g. tax, accounting) | Legal obligation (Article 6(1)(c)) |
| Sending marketing communications to existing clients | Legitimate interests (Article 6(1)(f)) |
| Any other marketing to non-clients | Consent (Article 6(1)(a)) |
Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms.
We use your personal data to:
We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
We do not sell your personal data. We may share it with:
We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations. Our general retention periods are:
After the applicable retention period, data is securely deleted or anonymised.
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include access controls, encrypted communications, and limiting data access to those who need it for their work.
While we take security seriously, no method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us.
Our website does not use tracking or analytics cookies. The bot-protection service on our contact form does not set persistent tracking cookies. No cookie consent banner is displayed because none is required.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services following an update constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please get in touch.
Data Controller
Etwrk Limited — Company Registration No. 16389026 — ICO Registration No. ZB977379
124 City Road, London, EC1V 2NX
Email: [email protected]