General Questions

We help UK small businesses get their IT foundations properly sorted. This includes email and domain security, access management, backups, cloud cost optimization, security implementations, and setting up proper processes for onboarding and offboarding. Think of us as your IT team without the full-time cost.

We work with small businesses and startups across the UK, typically teams of 5-50 people who don’t have dedicated IT staff. Whether you’re just starting out or have been running for years with IT gaps, we can help.

Not at all. We explain everything in plain English and focus on what actually matters for your business, not technical jargon.

Pricing & Packages

Our pricing depends on what you need. One-off projects are priced individually based on scope. Ongoing support runs on a monthly retainer basis. Our services start from £25, and we’ll give you a clear quote after understanding your needs during the free initial consultation.

Yes! We offer a free initial call where we’ll discuss your current setup and outline what we think the priorities are. No pressure, no obligation.

No. For ongoing support, there’s no minimum commitment. You can cancel or pause anytime, and resume support whenever you need us. We want to be there when you need us, not lock you into contracts.

The first call where we discuss your setup is completely free. If you want a detailed written audit with a comprehensive action plan, that would be a paid project, which we’ll quote for you.

How We Work

We work 100% remotely, which keeps costs down and means we can help businesses anywhere in the UK. Most IT work today can be done remotely, and it’s more efficient for everyone.

We focus on UK businesses because we understand UK-specific requirements like GDPR, data protection laws, and local business needs.

Ongoing support includes regular check-ins, proactive monitoring, answering questions as they come up, implementing improvements, troubleshooting issues, and helping you plan for growth. You get peace of mind that someone’s keeping an eye on your IT foundations.

For clients on ongoing support, we typically respond to questions within a few hours during UK business hours. 

Absolutely. We’re happy to work alongside existing IT people or contractors. We can either complement their work by focusing on specific areas (like security or cloud costs) or collaborate on larger projects.

Technical Details

We specialize in Google Cloud Platform (GCP) and Amazon Web Services (AWS). Whether you’re running infrastructure, need cost optimization, or want better security practices, we’ve got you covered.

We work with both Google Workspace and Microsoft 365. We can help with email security, proper setup, access management, and making sure your systems work smoothly together.

No problem. We’ll work with what you have and help optimize your existing setup. If there are better alternatives, we’ll recommend them, but we won’t force you to change everything.

Getting Started

Simple:

  1. Book a free call where we discuss your current setup
  2. We create a clear plan of what needs attention, starting with quick wins
  3. We implement the solutions (either as a one-off project or ongoing support)
  4. For ongoing clients, we stay available to help as your business grows

Just a general overview of your current setup – what tools you use, how many people are on your team, and what concerns you have. We’ll figure out the details together during our initial chat.

Many improvements are quick wins that take days, not months. For example, email security fixes can be done in a few days. Cloud cost optimization often shows savings within the first month. We prioritize things that make immediate impact.

That’s exactly who we help! Many of our clients have been “making do” without proper IT practices. We’ll start from where you are and build things properly, step by step.

Still Have Questions?

If your question isn’t answered here, just get in touch. We’re happy to chat and explain how we can help your specific situation.